
- Date
- Entry Length
- Exit Length
- Queue Abandon Time
- Queue Callback Answered
- Queue Callback Requested
- Queue Callback Time
- Queue Callback Unanswered
- Queue CSAT
- Queue Interactions
- Queue Name
- Queue Time to Answer
- Queue Time
- Queue Abandons
- SLA Abandons
- SLA Denominator
- SLA Numerator
- SLA Time
- SLA
- Tenant ID
- Tenant Name